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AI Teammates

Your Care Team Can't Be Everywhere. Your AI Teammates Can.

Every patient deserves timely answers, proactive follow-ups, and continuous support. But your care team only has so many hours in a day. Careship AI Teammates work alongside your staff 24/7 — helping your practice acquire new members, schedule appointments, educate patients, follow up after visits, and reconnect patients who need care. Add them to your team, introduce them to your practice, and they start contributing from day one.

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Ela · Growth
Fia · Scheduling
Sira · Wellness
Claire · Follow-Up
Rivi · Re-engagement
Ela
Patient Communicator
Active Conversations
When can I come in for my A1c check?
Anytime this week — Fia can book you right now!
Do I need to fast beforehand?
Messages Today
47
sent & received
Response Rate
94%
patients replied
Sentiment
★★★★★
4.8 avg from patients
Fia
Scheduling Agent
Today's Slots
9:00
9:30
10:00
10:30 ✦
11:00
11:30
1:30
2:00
Last booking: 4 min ago
Booked Today
8
appointments
Meet & Greets
3
new patient intros
2
cancellations handled
98%
show rate this week
Sira
Wellness Educator
Assigned Content
Managing Type 2 Diabetes
Hypertension & Diet
Anti-inflammatory Diet
Forms Collected
PHQ-912 done
GAD-79 done
AUDIT3 pending
Wellness Goals Tracked
Walk 30 min daily — Maria S.
Log meals — James K.
Reduce sodium — Anita R.
Claire
Complete Care & Follow-Up
Follow-Up Queue
Recovery check — Maria S.
AWV reminder — James K.
Lab result — Priya K.
Follow up — David P.
9 of 12 done today
Completed Today
12
follow-ups done
Avg Response
8 min
per follow-up
Care Plans Updated
5
plans refreshed based on follow-up outcomes
Rivi
Preventive Care & Re-engagement
Reminders Sent Today
AWV reminders × 7
Lab follow-up × 4
Medication check × 3
Re-engagement Rate
68%
of at-risk patients responded
At-Risk Patients Recovered
Sarah T. — AWV overdueBooked
Mark D. — No visit in 6 moEngaged
John B. — Missed 3 check-insUrgent
THE PROBLEM

Your team is busy. Your patients can't wait.

Every day, your staff is expected to answer questions, convert prospects, schedule visits, follow up, educate, encourage adherence, reconnect inactive patients, and collect feedback. As your practice grows, so does the workload. Hiring more people isn't always the answer.

Delayed Responses
Hours
Before a new patient question gets answered, while staff handle everything else
Missed Opportunities
29%
Of warm leads lost to slow follow-up while the team is stretched thin
Inconsistent Follow-Ups
38%
Of intended follow-ups happen late, or not at all
Staff Burnout
Rising
As the same small team absorbs every new patient, every follow-up, every question
Patients Slip Through
Quiet
Disengagement that doesn't show up until a patient has already left
More Hires, Same Problem
Not always
The answer — workload grows faster than headcount usually can
THE SOLUTION

An AI teammate for every role in the clinic.

This isn't "AI replaces your scheduler." It's every member of your team getting a teammate that handles the repetitive work, so they can focus on what only a person should do.

Front Desk / Patient Concierge
Human Focuses On
  • Relationships
  • Complex conversations
  • Walk-ins
  • Exceptions
+
Ela Handles
  • Website visitors
  • Phone inquiries
  • FAQs & membership education
  • Lead nurturing
  • Meet & Greets, facility tours
  • First appointment booking
Scheduler / Front Desk
Human Focuses On
  • Provider preferences
  • Special requests
  • Conflicts
+
Fia Handles
  • Appointment booking
  • Rescheduling
  • Confirmations
  • Waitlists
  • Calendar optimization
  • Reminder campaigns
Nurse / Care Coordinator
Human Focuses On
  • Clinical judgment
  • High-risk patients
  • Escalations
  • Personal outreach
+
Claire Handles
  • Intake & pre-visit assessments
  • Goal tracking, care plans
  • Weekly interventions
  • Assessment reminders
  • Adherence monitoring
  • AI summaries
Provider
The Provider Remains the Decision Maker

The doctor never loses ownership. AI supports by preparing patients before visits, capturing documentation, following through on care plans, and tracking outcomes.

+
Claire + AI Scribe
  • Prepares the patient before the visit
  • Captures documentation in real time
  • Follows through on the care plan
  • Tracks outcomes between visits
Population Health / Recovery Coordinator
Human Focuses On
  • Patients needing personal attention
  • Clinical review
  • Escalations
+
Rivi Handles
  • Recovery check-ins
  • Wellness campaigns, AWV reminders
  • Chronic care outreach
  • Heat-wave wellness checks
  • Flu season campaigns
  • Re-engagement & rating collection
Health Coach / Educator
Human Focuses On
  • Personalized coaching
  • Difficult education
  • Motivation
+
Sira Handles
  • Patient education
  • Care instructions
  • Reinforcement
  • Educational reminders
  • Learning progress tracking
Chief
AI Operations Manager

Chief isn't another care coordinator. When a practice manager says "handle this," Chief decides which teammate owns it, whether multiple teammates are needed, when a human should step in, and when the work is complete.

Practice Manager
Chief
Ela
Fia
Claire
Rivi
Sira

Every teammate reports back. Instead of creating more work, every AI teammate summarizes completed conversations, patient insights, recommended actions, and important updates directly inside Nova.

THE PATIENT JOURNEY

Complementing, shadowing, and catalysing every role.

Follow one patient from prospect to ongoing care — at every step, an AI teammate is already working alongside the person who owns that part of the journey.

Prospect
Ela
Front Desk / Patient Concierge
Fia
Provider (Luma)
Claire
Nurse / Care Coordinator
Rivi
Care Coordinator / Population Health

Your AI team doesn't replace a single role in this chain — it complements, shadows, and catalyses each one, the whole way through.

FROM REAL CLINICS

Your team does the caring. AI helps them reach more people.

★★★★★

"Adding AI teammates gave our staff more time for meaningful patient interactions while routine work continued in the background."

CS
Customer Story
Coming Soon
PLAYS WELL WITH YOUR EXISTING TOOLS

Works alongside the tools you already use.

Your AI teammates collaborate seamlessly with the rest of Careship, and with what you already have. No disruption to your existing workflows.

Nova
Luma
Aura
Your EHR
Scheduling Systems
Membership Platforms
Communication Tools
SPECIALTIES

Designed for every Direct Primary Care practice.

Whether you're caring for individuals, families, or employer groups, your AI teammates adapt to your workflows.

Family & Internal Medicine
Whole-family engagement, adherence follow-up, simple scheduling.
Pediatrics & Women's Health
Parent-facing communication, milestone education, sensitive care made simple.
Concierge & Employer Direct Care
White-glove engagement, proactive re-engagement, always-on responsiveness.
PRICING

Grow your AI team at your own pace.

1

Start with one teammate

Add the teammate that solves your biggest challenge today.

Build your AI team

As your practice grows, add more teammates to support new workflows and patient journeys.

Pay for outcomes

Priced on the value created — memberships enrolled, appointments scheduled, patients re-engaged, follow-ups completed. No seat licenses, no per-user pricing.

HOW BILLING WORKS

Think of it as a salary — paid only for work actually done.

Each AI teammate is charged only for the successful outcomes it delivers. We call it the AI Teammate Salary. One bill, generated at the end of every month, showing every outcome achieved across your whole team.

Teammate
Paid On
Never Charged For
Ela
Membership enrolled
Conversations, leads, objections handled
Fia
Appointment kept
No-shows, rescheduling attempts
Claire
Follow-up completed, doctor-confirmed flag
Routine check-ins with nothing to report
Sira
Education series completed, comprehension confirmed
Content sent but not engaged with
Rivi
Patient re-engaged, recovery confirmed
Outreach attempts that go unanswered
END-OF-MONTH BILL
One consolidated invoice — every outcome, every teammate, itemized and confirmed before it's billed.
Outcomes deliveredBilled
Coordination across teammatesBilled
Conversations, attempts, routine workNever billed
WHY CARESHIP AI TEAMMATES

More than automation. Teammates you can count on.

Your care team stays focused on people. Your AI teammates handle the repetitive work. Together, they deliver exceptional care.

Available 24/7

Never offline, never on a lunch break.

Dedicated to one job

Each teammate owns a single responsibility, done well.

Faster patient responses

No question waits on staff availability.

Higher conversions & adherence

Consistent follow-up that doesn't depend on who's free that day.

Summarized daily in Nova

Every teammate's work, reported back in one place.

Outcome-based pricing

Pay for results delivered, not seats occupied.

FAQ

Questions practices actually ask.

Can I start with just one AI teammate?
Absolutely. Begin with the teammate that addresses your biggest need and add others as your practice grows.
How do AI teammates work with my staff?
They handle routine interactions, keep your team informed, and seamlessly hand off conversations whenever human expertise is needed.
Do AI teammates learn how our practice works?
Yes — each teammate is introduced to your workflows, communication style, and practice policies before they begin helping patients.
Where can I see what they've accomplished?
Every AI teammate delivers concise summaries, completed tasks, patient insights, and recommended next steps directly inside Nova.
How is pricing different?
Instead of paying for software seats, you pay for the outcomes your AI teammates create.

Add a team that never sleeps.

Welcome more patients. Schedule more appointments. Educate continuously. Follow up consistently. Reconnect proactively — all while giving your care team more time to deliver exceptional care.

Add Your First AI Teammate