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Built for DPC HIPAA Ready SOC 2 Type II US Hosted ★★★★★4.7 star rated

Human-First. AI-Native.

Human First, AI Native Direct Primary Care Software Built for Modern Membership-Based Practices

The platform where care teams and AI Sidekicks work together to strengthen every patient relationship.

No credit card Cancel anytime Free migration
Membership
Communication
Task Management
Outreach
AI Copilot
AI Scribe
AI Teammates
Assessments
Automation
Education
Schedule
Membership Builder
Essential Plan
Monthly fee$99
Visits includedUnlimited
Same-day access✓ Yes
Teleconsult✓ Yes
Patient Mobile View
Cedar Health DPC
Essential Plan
Monthly$99
Member sinceJun 2025
View Benefits
All Plans
Essential$99/mo
Premium$149/mo
Family$249/mo
AI Summary
30-day conversation digest
Patient Chat
Hi, can I reschedule?
Of course — Tue 10am?
Team Chat
Maria's labs are back
On it, reviewing now
Quality Rating
★★★★★
94% rated positive
247 conversations this month
Task Queue
Today's work
Flag review — David P.High
Weekly check-in — Anita R.Med
Recovery check — Maria S.
AWV reminder — James K.
Completed today
12
tasks finished
By Assignee
Dr. Chen
AI Sidekicks
Active Campaign
AWV Reminder Drive
Sent142
Opened118
Responded94
66% response rate
Recent Outreach
Hi Maria, time for your annual visit?
James, your A1c check is due.
Anita, your labs are ready to view.
3
campaigns active
94%
delivery rate
12 min
avg response
AI Copilot
Clinical Assistant
Patient shows A1c of 7.2, BP 138/88. What should I consider?
Based on ADA guidelines, consider intensifying diabetes management. BP indicates stage 1 hypertension — lifestyle changes first.
Any drug interactions to watch with metformin?
Suggested Actions
Order HbA1c recheck in 3mo
Add DASH diet counseling
Review BP medication options
Today's Insights
Patients flagged3
Drug checks run8
Notes drafted14
Recording
Visit in progress
Live Transcript
|
SOAP Note
Auto-generated
Subjective
Objective
Assessment
Plan
Refill metformin
Order A1c labs
Follow up in 3 weeks
E
F
C
S
R
5 teammates working right now
Handling 32 tasks in parallel
Ela
Patient Communicator
Is Dr. Chen available today?
Yes — 2pm slot open!
Fia
Scheduling Agent
9:00
10:30
2:00 ✦
3:30
3 booked in last hour
Claire
Complete Care
Recovery check — Maria S.
AWV reminder — James K.
Follow up — David P.
Sira
Front Desk
On call · Answering inquiry
Rivi
Preventive Care
24
reminders sent today
Live Activity
Ela sent follow-up to Maria S.
Fia booked David P. at 2pm
Claire completed AWV check
Sira answered inquiry call
Rivi sent 3 lab reminders
PHQ-9
Depression Screen
Score8 / 27
SeverityMild
CompletedToday
GAD-7
Anxiety Screen
Score4 / 21
SeverityMinimal
CompletedToday
Recent Assessments
Maria S. — PHQ-9Score 8
James K. — GAD-7Score 4
Anita R. — AUDITPending
Workflow
AWV follow-up sequence
Visit marked complete
Send follow-up message
Assign PHQ-9 assessment
Review results in 3 days
Active Workflows
8
running right now
Runs today
AWV reminder × 12
Lab follow-up × 5
Onboarding × 2
Content Library
Patient Education
Managing Type 2 Diabetes
Hypertension & Diet
Better Sleep Habits
Anti-inflammatory Diet
Patient Progress
Maria S. — 3 of 5 lessons
James K. — 5 of 5 lessons
Anita R. — 1 of 5 lessons
42
articles sent
78%
completion rate
24
patients enrolled
Today's Schedule
Tuesday, Jun 24
9:00
9:30
10:00
10:30 ✦
11:00
11:30
1:00
1:30
2:00
2:30
Meet & Greet
Intro visits
No-pressure 20 min calls for new patients
3 booked this week
Appointments
Patient visits
In-person & telehealth in one view
17 this week
Facility Tours
Practice tours
Let patients see the space before they join
1 scheduled
THE PROBLEM

Every broken workflow weakens a patient relationship.

The shape of the problem changes with the size of your practice — but the cost is the same: revenue and trust slipping away quietly.

You're the doctor, the receptionist, and the follow-up team. There's no one else to catch what you miss.

Missed After-Hours Calls
71%
Of after-hours inquiries get no same-day response — there's no front desk to catch them
Time Lost to Admin
3.5h
Spent most days on admin instead of patients
Speed Loses the Lead
58%
Of prospects pick whichever clinic answers first — and you can't always answer
Calls Go to Voicemail
1 in 4
New patient calls go to voicemail during a visit
Revenue Rides on One Call
63%
Of membership revenue starts with one good conversation you might miss
Leads Lost to Delay
29%
Of warm leads lost to slow follow-up while you're seeing patients

A few providers, a small team — and the gaps start showing up between people, not just in one inbox.

Follow-Ups Fall Through
46%
Of follow-ups fall through the cracks between front desk and clinical staff
Inconsistent Answers
34%
Of patients get inconsistent answers depending on who they reach
Tool Sprawl
2-3
Different tools staff juggle just to track one patient's status
Check-Ins Get Skipped
52%
Of recovery check-ins get skipped when the assigned staffer is out
Renewals Slip
41%
Of renewal reminders go out late or not at all
Slow Onboarding
19%
Of new hires take weeks to learn "how we do things here"

Multiple locations, multiple providers — and no single view of whether care or experience stays consistent across any of them.

Disconnected Systems
5+
Disconnected systems across locations, none of them talking to each other
Inconsistent Experience
38%
Variance in patient experience between your best and worst-run location
No Unified View
No
Single dashboard to see acquisition, care, and renewal performance across sites
Reporting Overhead
61%
Of leadership time spent reconciling reports instead of acting on them
Slow Rollouts
Weeks
To roll out a single process change across every location
Gaps Caught Too Late
27%
Of compliance/quality gaps only get caught after the fact, not in real time
THE SOLUTION

One Platform That Protects Every Careship.

Every feature in Careship answers the same question: how does this help build a stronger patient relationship?

Patient Communication

Keeps patients connected. Secure messaging, SMS, email, voice AI, and website chat — all in one place.

Membership Management

Keeps relationships growing. Enroll members, manage subscriptions, process payments, and automate renewals.

AI Receptionist

Keeps the door open. Answer questions, qualify new patients, and capture leads 24/7 — never miss a Careship.

Care Coordination

Keeps care moving. Assign tasks, manage care plans, track follow-ups, and collaborate across your team.

Workflow Automation

Keeps your team free. Automate onboarding, reminders, wellness outreach, and recurring admin work.

Patient Portal

Keeps patients involved. One place to schedule, message, and manage their membership — on their terms.

AI SIDEKICKS

Five Sidekicks. Every role. Always on.

AI Sidekicks work alongside your team — not instead of them. Each one owns a specific role, acts within limits you set, and knows exactly when to hand off to a human.

Ela
Sidekick to your Front Desk. Answers every lead and closes the membership — 24/7.
Fia
Sidekick to your Scheduler. Books against real availability, confirms automatically.
Claire
Sidekick to your Care Coordinator. Watches for risk between visits and flags what a doctor should see.
Sira
Sidekick to your Health Educator. Teaches a patient's condition, then confirms it landed.
Rivi
Sidekick to your Member Success Team. Checks on recovery after a visit, then earns the review.
BUILT FOR THE FUTURE OF CARE

An AI-native architecture that grows with your practice.

Whether you add a new workspace, an AI Sidekick, or a new capability, everything fits together on a single, scalable platform designed to evolve with your team and the future of healthcare.

Workspaces
Where people work

Purpose-built workspaces for care teams, providers, and patients.

NovaLumaAura
AI Sidekicks
Who performs the work

Specialized AI Sidekicks that own specific roles, work autonomously within the boundaries your practice defines, and know exactly when to involve your team.

ChiefElaFiaClaireRiviSira
Capabilities
How work gets done

Shared platform capabilities that power every workspace and every AI Sidekick, making every workflow consistent, reusable, and infinitely scalable.

MessagingVoiceTasksFormsSchedulingMembershipAI ScribeKnowledgeAutomation
HOW WE THINK ABOUT AI

Human First. AI Native.

Every member of your practice gets an AI Sidekick. They share the repetitive work, so your team can spend more time doing what only humans can: caring, deciding, and building trusted patient relationships.

Humans

Focus on what matters most.

  • Build trusted relationships
  • Make clinical decisions
  • Deliver compassionate care

AI Sidekicks

Handle the work that slows you down.

  • Answer routine questions 24/7
  • Automate repetitive workflows
  • Never miss a follow-up or reminder

Workspaces

Where humans and AI work as one.

  • Unified team workspace
  • Real-time collaboration
  • Every tool in one place
FROM REAL CLINICS

DPC clinics are already feeling the difference.

★★★★★

"Before Careship, every after-hours message sat until morning. Now Ela's already booked the meet & greet before I see the notification."

DM
Dr. David Moreno
Founder, Cedar Health DPC
★★★★★

"I used to spend my evenings catching up on notes. Now I sign off before the next patient walks in — and I actually know what's been happening with them."

DP
Dr. David Patel
Founder, Cedar Health DPC
WORKS WITH OTHERS

Plays nicely with what you already use.

No rip-and-replace. Careship layers onto your existing stack — your number, your EHR, your calendar stay exactly where they are.

Elation
Akute Health
Stripe
Google Calendar
Twilio
JotForm
Hint
Spruce
BUILT TO ADAPT

One platform, shaped to your specialty.

Every clinic runs differently. Careship's Sidekicks adjust what they ask, what they watch for, and how they talk — without you touching a setting.

Family & Internal Medicine
Annual wellness visits, chronic care check-ins, whole-family membership plans.
Pediatrics
Parent-facing communication, vaccination reminders, growth milestone education.
Concierge & Longevity
High-touch check-ins, detailed biomarker tracking, white-glove member experience.
PRICING

Simple, Transparent Pricing

Choose the plan that fits your practice today, and scale as you grow.

Acquire
$49.00/month
Ela + Forms + Outreach
  • Ela AIClarity™
  • 24/7 calls and chats
  • Recordings & Transcripts & AI summaries
  • Spotlights
  • AI handoff
  • Omnichannel
  • Lead tracking
  • Conversion automations
  • Scheduling
  • Meet & Greet
  • AI Outreach & AI callbacks
  • Membership / Stripe
  • Follow-ups
  • Forms
Collaborate
$79.00/month
Everything in Acquire + Tasks + Comms (360)
  • All of Acquire+
  • Tasks
  • Task huddles
  • Worklist chat
  • 360 Comms
  • Unified inbox
  • Team chat
  • Member comms
Care
$99.00/month
Active
Current seats: 1
Everything in Collaborate + Aura + Educate + Sentiment Tracker
  • All of Collaborate+
  • Aura
  • Patient portal
  • Secure msgs
  • Membership self service
  • Educate
  • Education flows
  • Trigger based
  • Post visit
  • Conv summary
  • Sentiments
  • CSAT mgmt / CX score

Outcome Pricing

You're never charged for effort — only for outcomes actually delivered. A booked visit. A sold membership. A relationship strengthened.

Talk to us about Outcomes
INTRODUCING

Careship Index

Most software measures activity. Careship measures what actually matters — the strength of every patient relationship. The Careship Index combines satisfaction, engagement, responsiveness, continuity, and follow-through into one score your whole team can act on.

87
Cedar Health DPC — Careship Index™
Satisfaction
92
Engagement
85
Responsiveness
90
Continuity
78
Follow-Through
88
WHY CARESHIP

Built only for direct primary care.

DPC-native, not adapted

Every workflow assumes monthly membership and direct access — not bolted onto generic healthcare software.

Doctor stays in control

Agents reason within limits you set — they never decide what counts as done. That judgment stays with you.

Pay on outcomes, not seats

No per-user license fees for capability you're not using yet. The bill tracks the value you're actually getting.

Live in days, not months

No long IT project. Connect your number and calendar, and your AI Sidekicks are working within a week.

GO-LIVE FAST

From sign-up to live, in days.

1
Sign up

No card needed

2
Connect

Number & calendar

3
Configure

Pick your Sidekicks

4
Go live

Within 7 days

FAQ

Questions clinics actually ask.

Do I need to replace my current phone system?
No. Careship layers on top of your existing number — nothing to rip out, nothing to migrate.
What happens if an AI Sidekick can't handle something?
It hands off to your team immediately, with full context attached — no patient ever waits on a confused bot.
How does pricing work if nothing converts?
You're never charged for effort — only for outcomes actually delivered, like a booked visit or a sold membership.
Is this HIPAA-compliant?
Yes — built on a PHI-conscious architecture from day one, with no compliance bottleneck before you can go live.

Ready to see it run?

15 minutes. No slide deck. Just your clinic, mapped onto Careship.

Start 15-day trial Book a demo