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For patients

Aura for Members — The Hub for Every Patient Interaction

Great care doesn't begin and end with an appointment. Aura keeps every patient connected to their care team, tasks, forms, and plan — wherever they are. Designed for members with a smartphone, and just as fully for those without one.

No credit card Cancel anytime Free migration
Stay Connected
Care Tasks
Forms
Appointments
Membership
Care Plan
Stay Informed
AI Summary
Recent conversations
Your Chat
My knee has been hurting since Thursday
Got it. Let's schedule a quick call — how's tomorrow 9am?
Care Team Notified
Dr. Chen notified of your message
Avg response time< 2 hrs
Patient Satisfaction
★★★★★
4.9 average rating
Your Care Tasks
This week
Take metformin 500mg
Log blood pressure reading
Complete PHQ-9 assessment
30-min walk today
Current Streak
5
days in a row
Completion Rate
87%
tasks done this week
PHQ-9
Depression Screen
Score8 / 27
SeverityMild
CompletedToday
GAD-7
Anxiety Screen
Score4 / 21
SeverityMinimal
CompletedToday
Recent Submissions
PHQ-9 — Jun 28Score 8
GAD-7 — Jun 20Score 4
AUDIT — PendingDue Jul 1
Your Schedule
Upcoming visits
Mon 9am
Tue 10:30 ✦
Thu 2pm
Fri 11am
Next Appointment
DoctorDr. Chen
DateJun 28
Time10:30 am
TypeIn-person
Telehealth
Virtual option
Your next telehealth visit is Jun 30 at 3pm
Join Video Call
Your Membership Card
Cedar Health DPC
Essential Plan
Monthly$99
Member sinceJun 2025
View Benefits
Your Benefits
Essential Plan
VisitsUnlimited
Same-day access
Teleconsult
24/7 messaging
Next Billing
Jul 1
$99.00 charged
Membership Health
Active & in good standing
Your Goals
Care Plan
Walk 30 min daily
Reduce sodium intake
Sleep 7+ hours nightly
Log meals 3x per week
Progress this week
Medications
Metformin 500mg2x daily
Lisinopril 10mg1x daily
Vitamin D 2000IU1x daily
Lab Results
A1c6.1%
Blood Pressure122/78
Cholesterol185 mg/dL
Latest from Your Practice
New hours this summer
Assigned to You
Managing Type 2 Diabetes
Anti-inflammatory Diet
Announcements
New telehealth option available
Summer hours begin Jul 7
THE PROBLEM

Care often breaks down between visits.

Patients leave the clinic with good intentions, but life gets busy. Without an easy way to stay connected, both patients and care teams end up working harder than they should.

Questions Go Unanswered
41%
Of patient questions never reach the care team between visits
Forms Get Forgotten
1 in 3
Intake and assessment forms left incomplete before the visit
Care Plans Misplaced
52%
Of patients can't find their care plan when they actually need it
Follow-Ups Delayed
38%
Of follow-up actions happen later than they should, or not at all
Booking Requires a Call
Phone
Only way to schedule, reschedule, or cancel, for most patients today
Patients Disengage
Gradual
Without an easy way to stay connected, engagement quietly fades
THE SOLUTION

Everything your patients can do from the Aura app.

No more calling the front desk, digging for a form, or wondering what happens next. From their phone, patients can:

Message Their Care Team

Ask a question or raise a concern, securely, anytime — no waiting on hold.

Complete Care Tasks

See exactly what's been assigned, from symptom tracking to daily health goals, and check it off.

Fill Out Forms

Intake, questionnaires, assessments, consent — finished on their own time, no office visit needed.

Book Their Own Appointments

Schedule, reschedule, or cancel whenever it suits them — no phone call required.

Manage Their Membership

Update payment, check billing, and see plan details, whenever they want.

View Their Care Plan

Recommendations, medications, instructions, and next steps — all in one place, always up to date.

Stay in the Loop

Reminders, education, wellness tips, lab updates, and announcements, delivered straight to them.

CARE THAT REACHES EVERY PATIENT

No smartphone? No problem.

Not every patient downloads an app. Not every patient owns a smartphone. Aura meets every patient where they are — no one is left behind because of the device they use.

WITH A SMARTPHONE
  • Secure chat with the care team
  • Tasks, forms, and care plan, all in the app
  • Book, reschedule, or cancel appointments directly
  • Manage membership and billing in-app
WITH A BASIC PHONE
  • Appointment reminders and follow-up check-ins by SMS
  • Care team messages delivered as text
  • Wellness reminders and education, the same content, by text
  • Renewal and membership updates, never missed

Same care, same care team, same outcomes — the device just decides how it arrives.

FROM REAL CLINICS

Better connected patients. Better care.

★★★★★

"Aura made it easy for our patients to stay engaged without overwhelming our staff. Everything they need is finally in one place."

CS
Customer Story
Coming Soon
PLAYS WELL WITH YOUR EXISTING TOOLS

Aura connects every part of the care journey.

Aura works seamlessly with the entire Careship ecosystem — and with your existing EHR.

Nova
Care Team Workspace

Care teams assign tasks, send forms, and communicate with patients — it all shows up in Aura.

Luma
AI Scribecar

Visit summaries and care instructions are shared with the patient automatically after every appointment.

AI Teammates
Ela, Fia, Sira, Claire, Rivi

Welcome new members, schedule visits, deliver education, follow up after visits, and reconnect inactive patients.

Your EHR
Existing Systems

Patient information stays synchronized with your existing clinical systems — nothing to migrate.

SPECIALTIES

Designed for every Direct Primary Care practice.

Whether your practice serves individuals, families, seniors, or employer groups, Aura adapts to your model of care.

Family & Internal Medicine
Whole-family care plans, shared task visibility, simple scheduling.
Pediatrics & Women's Health
Parent-facing forms, milestone tracking, sensitive care made simple.
Concierge & Employer Direct Care
White-glove engagement, membership self-service, always-on connection.
PRICING

Included with every Careship practice.

Aura is included with every Careship subscription. Invite your patients — they create an account, they're connected. For patients without smartphones, communication continues through SMS, so every member stays engaged.

No additional patient licenses

Every patient your practice serves is already covered.

No separate portal fees

One connected experience, not a line item to manage.

SMS fallback included

Patients without smartphones stay engaged, automatically.

WHY AURA

Because connected patients have better outcomes.

The easier it is to stay connected, the easier it is to stay healthy.

One place for every interaction

Messages, tasks, forms, and appointments, all in one home.

Secure care team messaging

A real conversation, not a contact form into the void.

Simple appointment scheduling

Book, reschedule, or cancel — no phone tag required.

Easy membership management

Billing and payment details, always at hand.

Fewer phone calls

What used to need a call now happens in the app, or by text.

Stronger long-term relationships

Continuous engagement builds trust that one visit a year can't.

FAQ

Questions practices actually ask.

Do patients need to download the app?
No. Aura provides the best experience through the app, but patients without smartphones can still communicate through SMS.
Can patients message their care team?
Yes — patients can securely message the care team whenever they need assistance.
Can patients complete assigned tasks and forms?
Yes — every task and form assigned by the care team appears automatically inside Aura.
Can patients purchase memberships?
Yes — patients can enroll, manage billing, and update payment information directly from Aura.
Can patients schedule appointments?
Yes — patients can schedule, reschedule, or cancel appointments anytime.

Every patient. Every device. Every step of the journey.

Because better communication creates better outcomes.

See Aura in Action