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For care teams

Nova is Workspace for Your Care Teams

Nova is where your care team works every day. Manage tasks, worklists, patient communication, care coordination, forms, and workflows from one collaborative workspace built for Direct Primary Care.

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Membership
Communication
Task Management
Outreach
AI Copilot
AI Scribe
AI Teammates
Assessments
Automation
Education
Schedule
Membership Builder
Essential Plan
Monthly fee$99
Visits includedUnlimited
Same-day access✓ Yes
Teleconsult✓ Yes
Patient Mobile View
Cedar Health DPC
Essential Plan
Monthly$99
Member sinceJun 2025
View Benefits
All Plans
Essential$99/mo
Premium$149/mo
Family$249/mo
AI Summary
30-day conversation digest
Patient Chat
Hi, can I reschedule?
Of course — Tue 10am?
Team Chat
Maria's labs are back
On it, reviewing now
Quality Rating
★★★★★
94% rated positive
247 conversations this month
Task Queue
Today's work
Flag review — David P.High
Weekly check-in — Anita R.Med
Recovery check — Maria S.
AWV reminder — James K.
Completed today
12
tasks finished
By Assignee
Dr. Chen
AI Sidekicks
Active Campaign
AWV Reminder Drive
Sent142
Opened118
Responded94
66% response rate
Recent Outreach
Hi Maria, time for your annual visit?
James, your A1c check is due.
Anita, your labs are ready to view.
3
campaigns active
94%
delivery rate
12 min
avg response
AI Copilot
Clinical Assistant
Patient shows A1c of 7.2, BP 138/88. What should I consider?
Based on ADA guidelines, consider intensifying diabetes management. BP indicates stage 1 hypertension — lifestyle changes first.
Any drug interactions to watch with metformin?
Suggested Actions
Order HbA1c recheck in 3mo
Add DASH diet counseling
Review BP medication options
Today's Insights
Patients flagged3
Drug checks run8
Notes drafted14
Recording
Visit in progress
Live Transcript
|
SOAP Note
Auto-generated
Subjective
Objective
Assessment
Plan
Refill metformin
Order A1c labs
Follow up in 3 weeks
E
F
C
S
R
5 teammates working right now
Handling 32 tasks in parallel
Ela
Patient Communicator
Is Dr. Chen available today?
Yes — 2pm slot open!
Fia
Scheduling Agent
9:00
10:30
2:00 ✦
3:30
3 booked in last hour
Claire
Complete Care
Recovery check — Maria S.
AWV reminder — James K.
Follow up — David P.
Sira
Front Desk
On call · Answering inquiry
Rivi
Preventive Care
24
reminders sent today
Live Activity
Ela sent follow-up to Maria S.
Fia booked David P. at 2pm
Claire completed AWV check
Sira answered inquiry call
Rivi sent 3 lab reminders
PHQ-9
Depression Screen
Score8 / 27
SeverityMild
CompletedToday
GAD-7
Anxiety Screen
Score4 / 21
SeverityMinimal
CompletedToday
Recent Assessments
Maria S. — PHQ-9Score 8
James K. — GAD-7Score 4
Anita R. — AUDITPending
Workflow
AWV follow-up sequence
Visit marked complete
Send follow-up message
Assign PHQ-9 assessment
Review results in 3 days
Active Workflows
8
running right now
Runs today
AWV reminder × 12
Lab follow-up × 5
Onboarding × 2
Content Library
Patient Education
Managing Type 2 Diabetes
Hypertension & Diet
Better Sleep Habits
Anti-inflammatory Diet
Patient Progress
Maria S. — 3 of 5 lessons
James K. — 5 of 5 lessons
Anita R. — 1 of 5 lessons
42
articles sent
78%
completion rate
24
patients enrolled
Today's Schedule
Tuesday, Jun 24
9:00
9:30
10:00
10:30 ✦
11:00
11:30
1:00
1:30
2:00
2:30
Meet & Greet
Intro visits
No-pressure 20 min calls for new patients
3 booked this week
Appointments
Patient visits
In-person & telehealth in one view
17 this week
Facility Tours
Practice tours
Let patients see the space before they join
1 scheduled
THE PROBLEM

Your team is running the clinic from five different places.

A messaging app, a spreadsheet, sticky notes, the EHR, a separate task app — nothing talks to anything else. Here's what that actually costs.

Follow-Ups Fall Through
46%
Of follow-ups fall through the cracks between front desk and clinical staff
Tool Sprawl
2-3
Different tools staff juggle just to track one patient's status
Inconsistent Answers
34%
Of patients get different answers depending on who they reach
Check-Ins Get Skipped
52%
Of recovery check-ins get skipped when the assigned staffer is out
Slow Onboarding
19 days
Average time for a new hire to learn "how we do things here"
Admin Time, Not Patient Time
3.5h
Spent most days reconciling tools instead of seeing patients
THE SOLUTION

Nova brings your team's daily work into one place.

Everything your care team touches every day, in one collaborative workspace.

Shared Worklists

Every team's open work, visible in one place.

Smart Task Management

Tasks created, assigned, and tracked automatically.

Team Messaging

Quick questions and updates, without leaving Nova.

Patient Conversations

Every patient message, linked to the right record.

Care Coordination

Care plans and follow-ups, tracked across your team.

Digital Forms

Intake, consent, and assessments, filled and filed automatically.

Workflow Automation

The repetitive admin work, running on its own.

Internal Notes

Context for your team, kept with the patient record.

Notifications

The right alert, to the right person, at the right time.

AI-assisted Task Routing

The right work finds the right person, before anyone has to ask.

AI TEAMMATES, BUILT IN

Nova comes with AI teammates built in — purpose-driven, lifting your team, bringing momentum, getting work done the agentic way.

Not a bot bolted onto your workspace. Five specialists, each with one job, working the same patients and the same record as your team — picking up what would otherwise wait on a person.

Ela
Acquisition

Answers every lead and call, explains the membership, and closes the sale — 24/7, before a prospect finds another clinic.

Fia
Scheduling

Books against real availability and confirms in the conversation — no back-and-forth, no double-booking.

Claire
Complete Care

Watches for risk between visits and flags anything a doctor should see — before it becomes a missed call.

Sira
Education

Teaches a patient about their condition in short lessons, then checks it actually landed.

Rivi
Recovery & Reputation

Checks on recovery after a visit, then turns a good outcome into the review that follows.

Every AI teammate works within limits your team sets. When something needs a person's judgment, it hands off with full context attached — not a cold transfer.

FROM REAL CLINICS

Built for teams that want fewer tools, not more.

★★★★★

"Nova replaced three different tools for our staff. Nobody's bouncing between apps to figure out what's next."

RM
Rachel Moreno
Practice Manager, Cedar Health DPC
PLAYS WELL WITH YOUR EXISTING TOOLS

Works alongside the systems you already use.

No rip-and-replace. Nova connects to the tools your practice depends on — and your AI Teammates are already built in, not a separate integration to set up.

Your EHR
Calendar
Billing System
Lab Systems
SPECIALTIES

Built for every kind of Direct Primary Care practice.

Family & Internal Medicine
Annual wellness visits, chronic care check-ins, whole-family plans.
Pediatrics
Parent-facing communication, vaccination reminders, growth milestones.
Concierge & Functional Medicine
High-touch coordination, detailed tracking, white-glove follow-up.
PRICING

Simple, Transparent Pricing

Choose the plan that fits your practice today, and scale as you grow.

Acquire
$49.00/month
Ela + Forms + Outreach
  • Ela AIClarity™
  • 24/7 calls and chats
  • Recordings & Transcripts & AI summaries
  • Spotlights
  • AI handoff
  • Omnichannel
  • Lead tracking
  • Conversion automations
  • Scheduling
  • Meet & Greet
  • AI Outreach & AI callbacks
  • Membership / Stripe
  • Follow-ups
  • Forms
Collaborate
$79.00/month
Active
Everything in Acquire + Tasks + Comms (360)
  • All of Acquire+
  • Tasks
  • Task huddles
  • Worklist chat
  • 360 Comms
  • Unified inbox
  • Team chat
  • Member comms
Grow
$99.00/month
Everything in Collaborate + Aura + Educate + Sentiment Tracker
  • All of Collaborate+
  • Aura
  • Patient portal
  • Secure msgs
  • Membership self service
  • Educate
  • Education flows
  • Trigger based
  • Post visit
  • Conv summary
  • Sentiments
  • CSAT mgmt / CX score
WHY NOVA

Why care teams choose Nova.

Use only what you need

Modular by design — turn on the pieces your practice actually uses, nothing forced, nothing bundled.

Pay only for what you use

No paying for capacity you're not using yet — the bill tracks real usage, not a flat seat count.

AI teammates carry real load

Built to handle over half of your team's routine tasks — not a chatbot on the side, a real share of the work.

Always-on engagement

Patients get answered nights, weekends, and holidays — not just during office hours.

Premium support

A real team behind your team — not a ticket queue you wait days to hear back from.

Live in 30 minutes

Connect your number and calendar, and your practice is running on Nova the same day.

FAQ

Questions care teams actually ask.

Can Nova replace our task manager?
Yes — shared worklists and smart task management are built in, so there's nothing separate to maintain.
Does Nova integrate with our EHR?
Yes. Nova connects to your existing EHR, calendar, billing, and lab systems — no migration required.
Can multiple teams or locations collaborate in Nova?
Yes — Nova is built to scale from a single provider to multi-location teams working from the same workspace.

Run your practice from one collaborative workspace.

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